GET ADMITTED INTO THE HOSPITAL
Panel Hospitals and Clinics have provided a value-added service called an insurance letter of guarantee or Guarantee Letter (GL) facility and is only available there.
Some of the panel hospitals and clinics require a deposit upon admission even when the insurance letter of guarantee has been issued. This is to pay for expenses that are not covered by the letter of guarantee and the final payable amount will be determined upon discharge.
In the event of members obtaining medical treatment from a non-panel hospital, the claims will be processed on a reimbursement basis, subject to the benefits covered under their policy. This means that the letter of guarantee will not be issued and the member must pay for the treatment sought and submit their expenses to Red Cover for claim processing. This listing is subject to change. Refer to our administrator for the updated identification of panel hospitals.
For each year, there is a limit on how much you can claim, and there is no cover on how much you can claim in a lifetime. Your medical card will ensure easy admission to our panel of hospitals and clinics. All approved hospitalization and surgical expenses, within the annual limit of your plan, will be settled by our insurance upon discharge.
Panel Hospitals and Clinics of Red Cover
For In-Patient the letter of guarantee facility; Platinum Hospitals:
- Platinum Hospital Network is a network of hospitals throughout Malaysia as recommended by Red Cover Life Planning. Our recommendations are based on the hospital’s delivery of quality and cost-effective healthcare to all Red Cover medical card holders.
Members will receive the following benefits when seeking treatment at the Platinum Hospitals:
Waiver of hospital administrative charges including Admin/ Administrative/ Administration Fee/ Charges; Admission Fee/ Charges; Admission/ Discharge Pack/ Kit; Registration Fee/ Charges, Medical Record Fee and any other charges relating to the completion and processing of AHS’s Pre-Authorisation Form (PAF).
Waiver of minimum cash deposit at the point of admission to facilitate the admission process.
AIA Panel Hospital Malaysia
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